Refund Policy

Last updated: June 2026

At DensaLab, we stand behind the quality and effectiveness of our products. We offer a 90-Day Money Back Guarantee to give you the confidence to try our products with peace of mind.

90-Day Money Back Guarantee

We believe in our products and want you to experience real results. That’s why we offer a full 90-day money back guarantee — but because results require consistent use, the following conditions apply:

Eligibility Requirements

• Consistent use required: You must use the product as directed for the full 90 days before requesting a refund. Our products are designed to deliver results through consistent daily use, and refunds will only be considered for customers who have genuinely committed to the program.
• Refund request window: Refund requests must be submitted within 7 days after the 90-day period ends (i.e., between day 90 and day 97 from the date of purchase). Requests submitted outside this window will not be eligible.
• Proof of use: DensaLab reserves the right to request proof of consistent use (such as photos, usage logs, or other documentation) before processing a refund. Failure to provide requested proof may result in the refund being declined.
• Original purchase only: Refunds apply to the original purchase price only. Original shipping costs are non-refundable.

How to Request a Refund

To initiate a refund request, please contact our support team at trydensalab@gmail.com with the following information:

• Your full name and order number
• Date of purchase
• A brief description of your experience and reason for the refund request
• Any proof of consistent use if requested

Refund Processing

Once your refund request has been reviewed and approved, refunds will be processed within 5–10 business days to the original payment method used at the time of purchase. Please note that your bank or card issuer may take additional time to reflect the refund in your account.

Non-Refundable Items

• Original shipping and handling charges
• Products that have been misused or damaged due to improper use
• Refund requests submitted outside the eligible window (after day 97 from purchase)

Exchanges

We do not offer product exchanges at this time. If you received a damaged or defective item, please contact us at trydensalab@gmail.com and we will make it right.

Contact Us

If you have any questions about our refund policy, please reach out to our support team:
DensaLab
Email: trydensalab@gmail.com.