Shipping Policy

Last updated: June 2026

At DensaLab, we want to make sure your order reaches you as quickly and smoothly as possible. Please read our shipping policy below for full details.

Free Worldwide Shipping

We offer free shipping on all orders worldwide — no minimum order value required. There are no hidden shipping fees at checkout.

Processing Time

All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive a confirmation email once your order has been placed, and a separate shipping notification with your tracking number once your order has been dispatched.

Delivery Time

Once dispatched, estimated delivery times are 7–14 business days depending on your location. Delivery times may vary due to factors outside our control, including customs processing, local postal delays, or peak shipping periods. DensaLab is not responsible for delays caused by customs or third-party carriers.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package. Please allow up to 24–48 hours for tracking information to update after you receive your shipping notification.

Accurate Shipping Address

Customers are responsible for providing a complete and accurate shipping address at the time of purchase. DensaLab is not liable for orders lost, delayed, or undelivered due to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address after placing your order, please contact us immediately at support@densalab.com and we will do our best to update it before dispatch.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost. DensaLab has no control over customs processes and cannot predict what charges, if any, may apply.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at trydensalab@gmail.com. within 7 days of the expected delivery date. We will work with you to investigate and resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment, please reach out to our support team:
DensaLab
Email: trydensalab@gmail.com.